We are pleased to present our third Sustainability Report. FCOT’s sustainability strategies and objectives are aligned with that of FCL. Our cohesive approach to sustainability as a group is demonstrated by our position as one of the first real estate players in Singapore to report on sustainability at both the sponsor and REITs levels. The FCL group’s beliefs and values are based on a unifying idea which applies to its employees, products and services. The credo ‘Experience Matters’ centers on the ‘experience’ of the customers and the employees of Frasers.

We believe our customers' experience matters

As a landlord, we are committed to providing a safe and conducive work space for our tenants and incorporating sustainability features in our properties where possible to enhance the overall experience of our tenants, while reducing our environment footprint at the same time. At Alexandra Technopark, the on-going revamp to create a campus environment accentuating on lifestyle and wellness amenities is expected to elevate the tenants’ experience. Likewise, the repositioning of the retail podium of 18 Cross Street, China Square Central is expected to create an exciting shopper and dining experience for both tenants and visitors.

We believe our experience matters

We celebrate the diversity of our employees and we believe in creating and maintaining a progressive, inclusive and sustainable workforce. In FY2017, the employees of the Manager received an average of 59.8 hours of training per employee, 49.5% above the target of 40.0 hours of training per employee. In FY2017, flexible working arrangements were introduced where employees may opt to work from home or work based on flexible working hours to encourage work-life balance as part of the employees’ overall well-being. These allow the employees, especially care takers with children or elderly parents, to balance their work and responsibilities at home.

We are pleased to report that we have continued to make progress across various fronts on our sustainability performance. All our properties in Singapore are expected to reap benefits going forward as the environment management systems of the properties have received ISO 50001:2011 certifications this year. We are pleased to report that the majority of our sustainability performance data achieved a year-on-year improvement, including reductions in energy and waste intensities. We are also pleased to have maintained zero loss time injuries and zero incidents of safety-related non-compliance for the properties.

Through all these efforts, we seek to create and add value to the Trust and Unitholders. In FY2017, FCOT delivered the highest distributable income of S$78.6 million since FCOT’s listing in 2006 and also 1.3% above that of FY2016. We hope that this Sustainability Report provides to you a good summary of our progress to-date and our plans for the future.

We welcome your feedback and suggestions

We welcome your feedback as we seek to continuously improve our sustainability performance. Feedback on this report can be directed to fcot@fraserscentrepoint.com.